Our Aim and Values


We aim to be Wellington’s leading Funeral Home of choice, known for consistently delivering the highest quality of care in Funeral Service.

Company/Core Values

  • Our customers are the reason for our existence.
  • We value the client’s trust and we respect their choices.
  • We hold ourselves and conduct our business, to the highest standards of fairness, honesty, and integrity. We are individually accountable and collectively responsible.
  • We value our reputation, our appearance, our facilities, our training and qualifications.
  • We are committed to exceeding our customers' expectations in every interaction.

Guiding Principles

  • We have a passion and a responsibility for enhancing and protecting our company brands.
  • We believe in a collaborative management approach, employing a mutually respectful business philosophy.
  • We will seize every opportunity to innovate and lead the industry.
  • We are committed to our people because we know that a diverse team of well trained individuals working together, is the key to our continued success.

Personal Values

  • We are welcoming, polite, genuine, considerate, and caring.
  • We are committed, punctual, observant, accurate, knowledgeable, well spoken and well groomed.
  • We are helpful and not unhelpful.
  • We are understanding and not indifferent.
  • We are tidy and not untidy.
  • We are honest and not dishonest.
  • We are problem solvers not problem makers.

Harbour City Funeral Homes