I began working part time in the funeral industry in 2016, before moving into a full-time role in 2025. Before this, I spent 35 years in telecommunications, including 12 years in management. That background gave me a strong appreciation for clear communication, careful organisation and listening to people’s individual needs, skills I bring to my work with families.

I consider it a privilege to guide families through one of life’s most difficult times with care, compassion and dignity. My approach is to offer reassurance, explain the options clearly and help families create a farewell that reflects the person they love. I want each family to feel heard, supported and comfortable asking questions along the way.

Outside of work, I have three adult children and enjoy spending time with my two grandchildren. Family is an important part of my life, and I value the connections, memories and shared experiences that make every family unique.

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